Corporate Plan 2026 - 2031

Digital transformation is essential to the delivery of our strategic outcomes and supporting services to improve the quality of care people experience across Scotland. We are modernising our ways of working with a new accessible and efficient digital platform that supports our activity.

“Working together, we can build a more efficient, secure, and sustainable future for social care and social work in Scotland – one that puts people first and ensures that every voice is heard.”

Our digital transformation is about improving how we work and collaborate with those experiencing care and their communities, and with the sector.

We are also working to ensure that all our information is accurate, timely, and used responsibly.

Over the next five years, we will prioritise:

• embracing technology to use our resources more efficiently and focus our time where it matters the most.

• enhancing public engagement, offering people experiencing care, their families, and the wider public more opportunities to share their views directly with us and access information.

• enabling and supporting service providers to securely access, update, and share vital information.

• improving public assurance through transparent and data driven reporting.

Longer-term investment in digital and data

This transformation marks the beginning of a sustained, long-term strategic investment in our digital capabilities. We are building an organisation that will adapt to evolving needs, embrace emerging technologies, and continuously improve what we do