Make changes to your conditions of registration

If you need to change the conditions of your registration (for example, to add, remove or update something), the first step is to speak with the inspector responsible for your service.

You can then submit a variation request through the online digital portal. Please note that you can only have one variation application open at a time.

Unless we’ve agreed something different with you, the change you’re requesting must be set to start at least three months after the date you submit your application.

We can only approve or refuse the variation you request, we can’t change the details of what you’ve asked for. However, you can update your application yourself in the portal while it’s still being processed.

If you later decide you no longer want to go ahead with the variation, for example, because your circumstances have changed, please speak with the person handling your application. You must then withdraw the application in the portal, and we will be automatically notified.

• Notifiable events - when is formal regulatory action, including Variation, required - guidance for care service providers