Digital portal and eForms
A number of our forms have moved from our eForms system to the digital portal.f you are wanting to notify us of a change to your service, the table below will advise what system to use.
Our eForms system will continue to be used for annual returns and notifications, (the things you are required to tell us about,) as we continue our digital transformation programme.
If you are require any assistance, please:
email our Contact Centre
call 0345 600 9527 Monday to Friday between 09:00 - 16:00.
| eForm title | Complete on digital portal | Complete on eForm |
|---|---|---|
| Absence of a manager for more than 28 days | Yes | |
| Accident | Yes | |
| Allegation of abuse concerning a service user | Yes | |
| Allegation of misconduct by provider or persons employed in the care service | Yes | |
| Appointment of liquidators/receivers | Yes | |
| Change of manager | Yes | |
| Change of a provider | Yes | |
| Change of a service name | Yes | |
| Change of committees or associations | Yes | |
| Change of contact details | Yes | |
| Change of a managers name | Yes | |
| Change of ownership / change of officers | Yes | |
| Change of a person's who are partners | Yes | |
| Change of premises | Yes | |
| Change of a providers address | Yes | |
| Change of a providers name | Yes | |
| Change of a service address | Yes | |
| Controlled drug medication incident | Yes | |
| Death of a service provider | Yes | |
| Death of a service user | Yes | |
| Equipment breakdown having significant effect on the service | Yes | |
| Incident | Yes | |
| Increase or decrease in staff WTE by 10% (housing support, nurse agency, support service care at home only) | Yes | |
| Injury to service user | Yes | |
| Outbreak of infectious disease | Yes | |
| Person living on premises becomes 16 years of age (Childminder only) | Yes | |
| Person moves out/in to premises (Childminder only) | Yes | |
| Planned refurbishment or alteration or extension of premises | Yes | |
| Proposed application to cancel the service | Yes | |
| Provision of respite care (care home service only) | Yes | |
| Unfitness of manager | Yes | |
| Unfitness of provider – criminal offences | Yes | |
| Unfitness of provider – financial | Yes |