Assessment of staffing levels in premises-based care services

This guidance has been designed to support providers of care homes, premises-based support services, school care accommodation, secure care and premises-based offender accommodation.

This is to make sure the appropriate assessment and provision of staffing to meet the needs of people in their care, following the removal of staffing schedules and in preparation for the implementation of the Health and Care (Staffing) (Scotland) Act 2019.

Inspectors may also refer to this guidance on inspection, for instance where intelligence may lead us to believe that staffing levels are not being appropriately assessed. Examples of this may be evidence of poor outcomes for people, an increase in incidents, number of complaints, staff absence, or a complaint investigation