Quarterly statistics reports: data descriptions

Notes

Service subtypes are based on the main service provision category provided by that service but may not be mutually exclusive, for instance, a care home for alcohol and drug rehabilitation may still accommodate people within the older people group.

Some care at home services may still operate from a premises as well as provide care at home, for instance, they may, in addition to care at home,  offer a day care service for adults from a premises.

All grades are from inspection reports finalised by the month and year of the quarterly. Services with no grade for that theme are not included.

Complaints investigated and completed are those cases with an investigation undertaken by the Care Inspectorate and does not count any complaints that were revoked or still in progress. They also do not account for complaints which were passed for alternative means of resolution such as direct service action, investigation by the provider or where the information was used as intelligence to be used in further scrutiny activity.  

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Data definition

CareService:

• This is the type of service being provided and is based on definitions of registered care services (set out in the Regulation of Care (Scotland) Act 2001).  Definitions of each of the Care Service types are outlined below.

CareService - Adoption Service

• A service that makes arrangements in connection with the adoption of children.  This does not include services in which proposed adopter is a relative of the child.

CareService - Adult Placement Service

• A service which consists of, or includes, arranging for the provision of accommodation for an adult (age of eighteen years or over), together with personal care or personal support or counselling, or other help, provided other than as part of a planned programme of care by reason of the person’s vulnerability or need, by placing the person with a family or individual; but a service may be excepted from this definition by regulations. 

CareService - Care Home Service

• A service which provides accommodation, together with nursing, personal care or personal support, for persons by reason of their vulnerability or need this may include for:  alcohol and drug rehabilitation, blood borne virus, children and young people, learning disabilities, mental health problems, older people, physical & sensory impairment or respite care & short breaks.

CareService - Child Care Agency:

• A service which consists of or includes supplying, or introducing to persons who use the service, child carers up  to the age of 16, wholly of mainly in the home of the child's parents.

CareService - Child Minding

• A person who looks after one or more children up to the age of 16, on domestic premises for reward but not in the parents own premises.  A parent, relative or foster carer of the child cannot be regarded as a child minder when looking after that child.

CareService - Day Care of Children

• A service which consists of any form of care on a non-domestic premises, supervised by a responsible person during the day for at least two hours a day on at least six days per year. The service definition includes nursery classes, creches, after school clubs and playgroups but does not include services which are provided as part of a school activity. Nor does it include activities where care is not provided such as sports clubs or uniformed activities such as scouts or guides.

CareService - Fostering Service

• A service where substitute care is provided by a fostering agency when a child's family is unable to provide care.  This may take the form of complimentary care to enable opportunity to a child or allow parents a break. 

CareService - Housing Support Service

• A service which provides support, assistance, advice or counselling to a person who has particular needs, with a view to enabling that person to occupy residential accommodation as a sole or main residence.

CareService - Nurse Agency

• A service which consists of supplying or introducing registered nurses, registered midwives or registered health visitors to independent and voluntary sectore healthcare providers and to the NHS in Scotland.

CareService - Offender Accommodation

• A service which consists of giving advice, guidance or assistance to people who have been provided with accommodation under supervision and care due to release from prison, ex-offenders, or those on probation.

CareService - School Care Accommodation Service

• A service which is provided to a pupil by an education authority or the managers of an independent or grant-aided school for the purpose of the pupil being in attendance at a public, independent or grant-aided school; and which consists of the provision, in a place in or outwith the school, of residential accommodation.  This may be take the form of mainstream residential accommodation, residential special accommodation or school hostel accommodation.

CareService - Secure Accommodation Service

• A service which provides accommodation for the purpose of restricting the liberty of children in residential premises where care services are provided as   with regulations made under section 29(9)(a) of the Regulation of Care (Scotland) Act 2001. This may be to provide protection to the child who may have history of running away and whose health or wellbeing may subsequently be under threat.

CareService - Support Service

• A personal care or personal support service provided by arrarrangment made by a local authority or health body to a vulnerable or person in need.  This does not include a care home service, a service providing overnight accommodation, adoption service, or fostering service.

Service Sector

• Sector is the type of body which owns and provides a service, where a service may be owned and provided by either a local authority, private firm, voluntary organisation or health body.

Quality Grades

• The grades awarded to services at inspections. These describe how well those services are performing against our quality themes and statements. These range from 1 - Unsatisfactory to 6 - Excellent.