As you know, the five-year PVG scheme began on 1 April 2026. Anyone who applies for PVG from that date is automatically entered into the five-year PVG scheme. Existing PVG members will move from lifetime membership to the five-year membership in phases. This work will take place over time and will be done by Disclosure Scotland contacting the scheme member directly at some point in the future.

An important part of the approach taken by Disclosure Scotland to moving over PVG scheme members will be contacting them by email. However, they have identified that for some PVG scheme members they do not hold an email address on their systems. This is likely due to individuals originally applying for membership some time ago, prior to the introduction of the online service with its mandatory field for email address.

Disclosure Scotland need this information to be able to contact you, including when you will be invited to move to the five-year PVG scheme.

Where you have not previously provided an individual email address to Disclosure Scotland or your online account omits this information, then please contact Disclosure Scotland as soon as possible with your current email address.

You can do so either by emailing dsupdate@disclosurescotland.gov.scot, or by calling their helpline on 0300 0200 040. They are open Monday to Wednesday, 9am to 4pm and Friday, 9am to 3:30pm. When contacting them via email, you should provide your full name, date of birth, PVG scheme membership number, and mother’s family name.

You should also contact Disclosure Scotland if your name or postal address has changed since you joined the PVG scheme. You should provide Disclosure Scotland with documentary evidence of your name or address change, if applicable.

If you are no longer operating in a regulated role that requires Scheme membership you should also make contact with Disclosure to have yourself removed from the Scheme (or update via your portal account where appropriate).

If you have any questions about this, please contact Disclosure Scotland directly.