Upheld complaints
Darnley Court
Last updated 17 Jul 2026
Cases
Category of complaint
Date
Wellbeing > Other
20 Apr 20211. The service provider should ensure all complaints are recorded and investigated in accordance with their own policy.
This is in order to comply with:
Health and Social Care Standard 4.11: I experience high quality care and support based on relevant evidence, guidance and best practice.
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