Contact us
Last updated: 10 July 2026
To contact the Care Inspectorate, call 0345 600 9527.
Information for the public, the care sector and care professionals is available on our website and we would encourage everyone to check there in the first instance.
Occasionally, we receive reports of bogus callers, calling or visiting services and claiming to be inspectors from the Care Inspectorate. You can be sure that our inspectors are who they say they are by carrying out some simple identity checks or calling our Contact Centre.
For general enquiries
Phone: 0345 600 9527
Phonelines open
Monday, Tuesday, Thursday and Friday, 09:00 - 16:00
Wednesday, 09:00 - 14:00
To raise a concern or complaint about a care service
Phonelines open
Monday, Tuesday, Thursday and Friday, 09:00 - 16:00
Wednesday, 09:00 - 14:00
To raise a concern or complaint about the Care Inspectorate
Phonelines open
Monday, Tuesday, Thursday and Friday, 09:00 - 16:00
Wednesday, 09:00 - 14:00